If your system is currently in havoc right now because of a malicious program named Scgeneric1.xgq then worry not, you have come to the right place. This article will guide you in removing another Trojan horse, Scgeneric.xgq. This guide works for all Windows version.

What is Scgeneric.xgq?

Scgeneric.xgq is a malicious program categorized as a Trojan horse which appears to be a safe program, but once installed, can harm your computer severely. It accesses your computer’s personal data, then steals and sends them to third-parties, jeopardizing your security. This Trojan horse will disable your firewall once it has infected your computer and provides unauthorized control to your infected computer to the hackers, allowing them access to all sensitive information and resources you have on your computer. Through this, various criminal activities takes place, like data and system corruption, file deletion, disk formatting, spying on your every computer move, leakage of banking details and other confidential information and worse, adding another harmful infection such as ransomware and other viruses. They take advantage of people’s curiosity to interact with the harmful payload by either clicking or installing it.

How does it infect your computer?

Like most Trojan horses and other severe threats, it gets in to your computer using many ways; through software bundles, shady email attachments or spam email, a torrent or a pdf file, misleading links to a virus-inflected website and so much more. Trojan horses are the bane of most computer users’ existence. They are the one of the most widely-spread infection, along with Ransomware, and causes a great deal of trouble since they get in to your computer without your knowledge and before you know it, it’s already too late; your files are either deleted or corrupted or other threats are already added unto your computer. That’s why you have to be cautious in browsing the web; avoid pop-ups as much as possible, never open spam emails and delete them right away and avoid clicking unknown links. To prevent and remove Trojan horses like this, you got to have an efficient antivirus/anti malware program like SpyRemover Pro which is known for its high detection rate and real-time protection with a 24/7 tech support.
Steps in Removing Scgeneric.xgq:
Step 1: Restart your computer into Safe Mode.

Step 2: Go to the Windows Task Manager by pressing Ctrl+Shift+Esc, then go to the Processes tab. Look for  Scgeneric.xgq and if you can’t find it look for any suspicious-looking program, right-click on it and select Open File Location to scan the files using a good and updated antivirus like SpyRemover Pro.

After opening their folders, end the processes and delete their folders.
Step 3: Go to Control Panel.

  • Launch Run by pressing the Start key + R. Type in appwiz.cpl  and click OK.

  • After clicking OK, Control Panel will be opened. Locate xgq and other suspicious program and Uninstall it/them. But if you see a dialog box such as this one below, click No.

Step 4: Go to System Configuration by typing msconfig in the search field and tapping Enter.

  • Go to the Startup tab and unmark entries with unknown manufacturer or any suspicious entries.
  • Launch Run again by pressing Start key + R and type in the following:

notepad %windir%/system32/Drivers/etc/hosts

  • Click OK.

This file will be opened:

The number of IP addresses displayed in this file determines if you are hacked.
Step 5: Go to the Registry Editor.

  • Launch Run again by pressing Start key + R and type in Regedit.
  • Press Ctrl + F and type in the xgq to find it.
  • Right-click on any entries with that has xgq and delete it.

If you are unable to find the virus through that, you can manually go to these directories and delete them.

  • HKEY_CURRENT_USER- -Software- -Random Directory
  • HKEY_CURRENT_USER- -Software-Microsoft- -Windows-CurrentVersion-Run- Random
  • HKEY_CURRENT_USER- -Software-Microsoft-Internet Explorer- -Main- -Random

If you don’t want to go through all these procedures, you seek the help of an excellent antivirus program like SpyRemover Pro. This software has a high Detection rate that can easily identify any hidden virus like a Trojan horse. Apart from its user-friendly interface, it also has a 24/7 tech support to assist you.

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